MAJVIA
PRIVACY POLICY
Operated by Bramber Ventures LLC
Effective Date: October 29, 2026
Last Updated: October 29, 2026
Majvia ("Majvia," "we," "us," or "our") is operated by Bramber Ventures LLC. We value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, share, and protect information when you access or use the Majvia mobile applications, website, and related services (collectively, the "Platform").
1. Information We Collect
Personal Information You Provide
For Individual Users:
Name, email address, and phone number.
Password and account login credentials.
City or general location, automatically detected or manually selected during onboarding.
Contact information accessed with your permission when you choose to use contact-based gifting features.
Information about Majvia gifts you send, receive, transfer, or redeem.
Communications with our customer support team.
For Experience Partner Business Accounts:
Business name, description, and website.
Business address, including state, city, and street address.
Business email address and telephone number.
Employer Identification Number (EIN), when required.
Number of employees.
Business logo, profile picture, and other submitted business information.
Membership plan and account preferences.
Payment Information:
Stripe account connection details for participating Experience Partners.
Transaction histories and Majvia gift balances.
Gift purchase, redemption, and payment records.
Payment card information processed securely by Stripe rather than stored directly on Majvia's servers.
Information Collected Automatically
When you use the Platform, we may collect:
Device type and operating system.
Unique device identifiers.
Application usage information and features accessed.
Website usage information.
Diagnostic information and technical performance data.
Cookies and similar tracking technologies.
Location Information:
Majvia may collect city-level location information that you provide during registration or when searching for nearby experiences.
Precise location information, including GPS data, is accessed only with your permission and is used to provide location-based features, such as identifying nearby Experience Partners when you select "Use My Current Location."
You can manage location permissions through your device settings.
2. How We Use Your Information
We use the information we collect to:
Create, verify, and manage your Majvia account.
Display relevant Experience Partners based on your selected location.
Help you discover available experiences and services.
Enable you to purchase, send, receive, transfer, and redeem Majvia gifts.
Maintain accurate gift balances and transaction records.
Verify Experience Partner business information.
Connect and maintain Stripe payment accounts for participating businesses.
Process eligible transactions between users and Experience Partners.
Manage Experience Partner memberships and related payment arrangements.
Send account verification and security notifications.
Provide customer support and respond to inquiries.
Detect fraud, prevent unauthorized access, and protect Platform security.
Comply with applicable financial, tax, and legal obligations.
Monitor Platform performance, improve functionality, and personalize the user experience.
Majvia is an experience-gifting platform and does not provide unrestricted banking or general-purpose financial services.
3. SMS Text Messages
Majvia uses SMS messaging for certain account verification and security functions.
By providing your phone number and requesting these services, you agree to receive applicable account-related messages, including:
One-time passcodes (OTP) for registration and login.
Account verification codes.
Password reset codes.
Phone number change verification.
Other necessary account security notifications.
Message frequency varies depending on account activity. Message and data rates may apply.
Some verification messages are necessary to access protected account features. If you do not wish to receive these messages, certain Platform features may be unavailable.
Gift Notifications:
Majvia may allow gift senders to share gift notifications through supported messaging features, including their own mobile device's messaging application.
Where a sender initiates a text message through their own device, delivery is subject to the sender's messaging provider and device settings.
We do not sell your phone number.
We may share phone numbers with authorized messaging providers, including Twilio, when necessary to deliver account-related communications.
4. How We Share Your Information
Majvia does not sell personal information.
We share information with authorized third parties when necessary to operate, secure, and improve the Platform.
These providers may include:
Payment Processing:
Stripe: Processes eligible payments, facilitates Experience Partner payment connections, and supports transaction-related services.
Messaging Services:
Twilio: Delivers account verification codes and other supported SMS communications.
Cloud Hosting and Data Storage:
Amazon Web Services (AWS): Provides cloud infrastructure and data storage services.
Analytics and Monitoring:
Framer: Supports website functionality and website analytics.
Google Analytics: Provides website traffic and usage analytics.
Datadog: Supports application monitoring, diagnostics, and technical performance analysis.
Security Services:
We may share information with authorized security and fraud-prevention providers to protect accounts and transactions.
Public Experience Partner Information
Experience Partner business names, descriptions, locations, logos, contact details, and service information may be visible to Platform users.
Businesses are responsible for ensuring that information submitted for public display is accurate and appropriate.
Location Information
Location information is used to display relevant Experience Partners and experiences.
Majvia does not intentionally display a user's precise GPS location publicly through the Platform.
Legal Requirements
We may disclose information when reasonably necessary to:
Comply with applicable laws, regulations, or legal proceedings.
Respond to lawful requests from government authorities.
Investigate suspected fraud or unlawful activity.
Protect the rights, property, and safety of Majvia, its users, Experience Partners, or others.
We may also transfer relevant information in connection with a lawful business merger, acquisition, restructuring, or sale, subject to applicable privacy requirements.
5. Security
Majvia uses reasonable administrative, technical, and organizational safeguards designed to protect personal information.
These may include:
Encryption and secure data transmission.
Account authentication and verification procedures.
Multi-factor authentication where implemented.
Access controls.
Security monitoring and fraud detection.
Secure third-party payment processing.
Payment card information is processed through Stripe.
Although we take reasonable precautions, no internet-based service or electronic storage system can guarantee absolute security.
Users are responsible for protecting their login credentials and notifying Majvia promptly about suspected unauthorized account access.
6. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including:
Providing and maintaining Platform services.
Managing accounts and gift transactions.
Maintaining accurate transaction and payment records.
Complying with applicable legal, regulatory, accounting, and tax obligations.
Preventing fraud and resolving disputes.
Enforcing applicable agreements.
When you request account deletion, we will delete or anonymize personal information that is no longer required for legitimate business or legal purposes.
Certain information, including transaction records, billing information, and records necessary for legal compliance, may be retained for longer periods when required or permitted by applicable law.
Account deletion does not automatically eliminate legally required financial records or extinguish rights associated with unused Majvia gift balances.
We apply data minimization and storage limitation principles where applicable.
7. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
Request access to personal information we maintain about you.
Correct inaccurate or incomplete information.
Request deletion of your account and eligible personal information.
Request information about how your personal data is collected and used.
Exercise applicable rights concerning certain data-sharing or processing activities.
Some requests may be subject to identity verification and lawful exceptions.
California Residents
California residents may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), where applicable.
These may include rights to know, access, correct, and delete certain personal information, and to opt out of certain data practices where legally required.
Majvia will respond to applicable privacy requests in accordance with relevant legal requirements.
To submit a privacy request, contact us using the information in Section 12.
8. Children's Privacy
Majvia is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13.
If we become aware that personal information has been collected from a child under 13 without legally required authorization, we will take appropriate steps to delete or otherwise address that information.
Parents or legal guardians who believe a child has provided personal information may contact Majvia using the information below.
Additional age restrictions may apply to gift purchases, payment features, and Experience Partner accounts.
9. Cookies and Similar Technologies
Majvia may use cookies and similar technologies to:
Maintain website functionality.
Remember user preferences.
Support account access and authentication.
Analyze website traffic and Platform usage.
Monitor technical performance.
Improve the user experience.